EMC Clariion Storage Array Default Passwords and Procedures

Logon to CX300 or Logon to Navisphere

Type IP address of Storage Processor in browser.

Default Username: admin Password: password

Logon to Windows XP Embedded on Storage Processor

Start EMCDialer (EMCRemoteDialer)

Type IP address of Storage Processor in IP Field

User: clariion

Password: clariion!

Click IP

On EMCRemoteDialer Window Click Options --> Send Ctrl+Alt_Del

Again Type above Username and Passwords

Enter Engineering Mode (Expert Mode)

1. Log on to Navisphere as above

2. Click anywhere on enterprise Storage 1 Window (or click Storage Systems)

3. Press Ctrl+Shift+F12

4. Enter password: messner

Collect Storage Processor Log Data

Note -- These steps vary based on different version of flare software

     -- Repeate follwoing steps for each storage processor (SPA and SPB)

From web  

1.  Log into navisphere as explained above.

2.  Expand the array and right click on the SP A icon.

3.  Select SP collect from the menu.  You should get a success prompt.

4.  Right click on SP A again and in the menu select File Manager.

5.  In the window that opens select the serial number of the array, today's date and latest time stamp with an extension of data.zip on the end.

6.  Hit the transfer button.  The collects will transfer to the location listed in the location window.

From Console

1. Install Navisphere client or Logon to XP Embedded on Storage Processor as explained above

2. Open Command Prompt at Navisphere installation directory

3. Execute navicli -h xxx.xx.xx.xx spcollect -messner (here xxx.xx.xx.xx is ip address of Storage Processor SPA or SPB)

   -- This will take some time so go and get a new cup of Coffee for yourself

4. Execute navicli -h xxx.xx.xx.xx managefiles -list

   -- Look for the file called serialnumber_SPx_Date_*_data.zip 

   -- While it is processing you will see many zip files but eventually all those zip files will be combined in above file

5. navicli -h xxx.xx.xx.xx managefiles -retrieve

6. Specify file number associated with the newly created zip file